Contact aideepfake.io
One address reaches us, and a person reads it: support@aideepfake.io
We aim to answer within one business day.
What to Write About
Support
A job that failed, a charge you did not expect, a result that came out wrong. Include your account email and, if you have it, the task ID shown in the tool. Failed jobs refund credits automatically — if yours did not, tell us and we will fix the balance.
Corrections
Every guide on this site carries a publication date, a last-reviewed date, and links to its sources. If a page states something wrong, point at the sentence. We correct the page and move the review date rather than quietly deleting it.
Takedown Requests
If content made with this tool depicts you and you want it removed, write to the same address with a link or a description. You do not need a lawyer to ask. Sexual or deceptive use of a real likeness is already banned by our Terms of Service, and we act on reports.
Privacy and Data
Requests to export or delete your account data go to the same address. What we store and for how long is set out in the Privacy Policy.
Press and Partnerships
Also the same address. Say what you are working on and your deadline.
Community
If you would rather ask in the open, the Discord is where other users and the team talk about settings, results and failures.
Before You Write
These come up most often, and the answers are already on the site:
- The watermark is still there. It clears only on an active subscription. Credit packs and welcome credits keep it. See Pricing.
- What a setting does. The engine is FaceFusion, and every model name in the advanced panel is documented upstream.
- Who runs this site. See About.